Refund Policy

Last updated: June 20, 2026

1. No Refund Policy

Due to the digital nature of FeloxAC, all purchases are non-refundable. Once a license key has been purchased and delivered, it cannot be returned or exchanged. This applies to all plans including Monthly, Quarterly, Yearly, and Lifetime subscriptions.

2. Why No Refunds?

FeloxAC is a software product that is delivered instantly upon purchase. Unlike physical goods, digital products cannot be "returned" once accessed. The license key and all features are made available immediately after purchase.

3. Before You Purchase

We encourage you to:

• Review all features and documentation before purchasing.
• Join our Discord server to ask questions about the product.
• Make sure your FiveM server meets the requirements.
• Understand the plan you are selecting and its billing cycle.

4. Exceptions

In rare cases, we may consider exceptions at our sole discretion:

• Duplicate payments: If you were charged twice for the same purchase due to a technical error.
• Service failure: If we are unable to deliver the product due to a critical issue on our end that cannot be resolved.

To request a review of exceptional circumstances, contact us via our Discord server with your purchase details.

5. Chargebacks

Filing a chargeback or payment dispute without first contacting us will result in immediate termination of your account and a permanent ban from FeloxAC services.

6. Contact

If you have questions about this policy or believe you have a valid exception, please reach out via our Discord server before taking any action.